Roy s She
map-marker Reynoldsburg, Ohio

Been cheated.

I purchased a few beautiful things back in beginning of December 2018. Well,I went back online a few minutes later to get something else I forgot to purchase. Their entire website said error cannot connect to website. I then found some irate statements after already ordering the lingerie. Needless to say it is already in the first full week of January 2019 and it still ins't(website) up and running! Now I understand when people get pissed when they get nothing when they pay money for it. I thank you for your time and it puts me at no faith of ordering from any online stores again and I am going back to stores at the mall. At least I will get my products in hand when I leave their stores right then.
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Amanda S Isr
map-marker Columbus, Ohio

Thiefs

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CheapLingerieStore - Thiefs
Ordered and then a week or 2 after paying the website woukdnt allow me to login. Now the website looks like its been shut down.
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Venus G Ssp
map-marker Portland, Oregon

RIP OFF

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I ordered 4 outfits from this site over a month ago, never got them and now the site is shut down and no way to contact them or get refund.
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Cons:
  • Never received item
  • Rip off
Reason of review:
Problem with delivery

Preferred solution: Full refund

Kevin R Ozu

HAVE NOT RECIEVED MERCHANDISE YET.

Ordered 1 item on 28 Aug. 2018. Got an e-mail to order something else because of not ordering over $ 10. worth of items for free shipping. So I ordered another item 29 Aug. 2018. I have never received any e-mail letting me know when the items will be shipped or arrive. I have e-mailed them twice now. After two days, I get an e-mail reply saying they will expedite my order. Today is 16 Sept. and still have not received any e-mail with information about my order or merchandise. All I know is, they will never get anymore of my business. From now on, I will shop at {{Redacted}} I have in the past and have gotten excellent results.
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Loss:
$12
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Anonymous

DO NOT BUY FROM HERE

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I ordered an item in early September and they emailed me within hours asking me to order more items because they’re a wholesale company and it would be a loss for them since they pay for shipping. They said they wouldn’t ship them until my order was over a certain amount. It was understandable, but it seemed weird that they wouldn’t just charge a shipping fee if it wasn’t over a certain amount. Anyway, I ordered another item and they thanked me for ordering more from them. Time went by & I didn’t hear from them for months. I sent at least 3 emails asking where my package was, if it had shipped yet, any info- which I never got a response to. I didn’t end up receiving my items until a week before Christmas and when they got here, the extra item they made me order was NOT what I ordered. I tried emailing to tell them what was going on and I never got a response. It’s not worth the time, money and frustration. Buy from somewhere else.
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Reason of review:
Order processing issue
Anonymous

Rip-off

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First after placing my order they emailed me saying because of high shipping cost I owed another $10 for shipping, so I paid. Two months later my order arrived. I ordered 13 items and not one of them was even close to correct. The items I ordered was from the plus size and everything they sent was regular size small, so useless to me. I emailed them and they did email me back saying that the cost to ship the stuff back would be more than what I paid for the order and that I could sell or give the items away. And now they won't respond to any of my emails.
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Reason of review:
Order processing issue
Anonymous

Do not order from these people

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I placed my order on October 30th. It is now December 13th, and I still have not received my order. I have contacted customer service 3 times, and each time their response was "we will mark your order as priority". It has yet to ship. The cheap price is NOT worth it. They need to be shut down!
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Reason of review:
Problem with delivery
Anonymous

Got ripped off,don't purchase from this site

after ordering, and it stating free shipping if more than 19 $, so this is how they get you, so I ordered more than 19$ and then they sent me an email that stated to pay shipping for 6$ to discount800@***.com. then I sent them another email and asked how to sent it and they replied to use paypal , then I emailed them again for someone to contact me and they never responded so I sent another email that stated to reimburse me and still nothing, I've never had this happen to me, I was going on line to look at their website and found this one that stated it's a rip off, I guess I'm out of 38$, bummer
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Loss:
$40
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous

Havent recieved my order

I placed an order. They said it was to small and to place to another order than they will ship it. I seen the reviews so I didnt bother.
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Reason of review:
Order processing issue
Anonymous

Several Items Review

I placed an order in early December 2016 and it is now the end of March 2017, still nothing. I have emailed several times and got a excuse every time. Don't waste you time or money.
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Reason of review:
Problem with delivery
Anonymous

RIPPED OFF

I places an order a month before Christmas and now it's spring time and they never sent me my order but they charged my credit card and screwed me over. Don't waste your time or money with them. I emailed Cheap Lingerie Store and they answered and said that they didn't have everything, so I email and said send me what you got still No merchandise. I will never buy anything here again and If I was anyone who read this I wouldn't either. I'm a Pissed off customer!!! They told me to wright 100 words and if I have to keep on going it will only get worst, I hate getting ripped off.
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Loss:
$50
Cons:
  • Never sent me my order
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Anonymous

Short Review on January&nbs-05:00;15,&nbs-05:00;2017

DONT SHOP HERE! I ordered a couple of items and was told it was too expensive to ship to me and to make another purchase ! I however didn't want to order more items when I never received the first one . I went on to ask for a refund and have never received it I've been getting the total run around never again .
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Reason of review:
Order processing issue
Anonymous

Items never received

After six months of constant follow up did not received the items. Initially I was asked to place for a bigger order as they are wholesale company and margins are low so to ship one or 2 items was not feasible. After placing bigger order, then closed for a month to celebrate Chinese New Year, then they are short of some items for which they have placed order with the manufacturer, then after months of follow up they finally asked for file a complaint with PayPal for the refund. They are fraudulent website. Don't have any items, just the pictures.
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Reason of review:
Problem with delivery
Zykia Imt
map-marker Woodridge, Queensland

CheapLingerieStore - Shipping Service Review from Woodridge, Queensland

I bought items from this online store. Never received a thing. Not even a I'm sorry we will sort it. No refund it's been over a year nearly 2 years to put it nicely. I don't really care about getting the stuff now. I just want my money back. First time buying anything online and it was ruined by this ***! Will never shop online again. Worst experience ever. I want something done about it.!!! But probably will never hear a thing so won't hold my breath just goes to show how low people are theses days.
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Reason of review:
Order processing issue
Anonymous
map-marker Norwich, Connecticut

Cheaplingeriestore Online Order Review

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Ordered item told it was out of stock, ordered alternative item and HAVE NOT RECEIVED Item and its been almost 3 MONTHS!!! You get what you PAY FOR!!! Go to a reputable company (Victoria's Secret etc) I buy my wife lots of clothing, dresses and lingerie online (spoiled Princess
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Reason of review:
Problem with delivery
Merari Eri
map-marker Reno, Nevada

CheapLingerieStore - Shipping Service Review from Reno, Nevada

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THIS IS THE WORST EXPERIENCE I HAVE EVER DEALT WITH!!! HORRIBLE CUSTOMER SERVICE, HORRIBLE QUALITY PRODUCTS, LONG DELIVERY TIME, (that's if your even get your products) I'VE TRIED TO SETTLE THIS MANY TIMES NOW WITH NO LUCK. NOW I'M ASKING FOR ADVICE FROM OTHERS... IF ANYONE HAD A SOLUTION PLEASE CONTACT ME OR LEAVE A COMMENT AND LET ME KNOW!!! With all these complains I surprised there's no lawsuits yet!! HERE'S MY SORRY... I ordered 10 items and they only sent 5, when I complained they asked me to choose something else instead. Then the five I did get were so cheap and looked nothing like the pictures. I tried to get them to refund me for the items I never received but they said I needed to choose other's instead, I got frustrated and explained that I want the other items refunded also. They told me that they would refund the whole order as soon as I returned it. But I'd have to pay the shipping costs. Because it's In China the cost of shipping turned out to be more than what I paid for the products. I've sent So many emails and no response. I can't Find a customer service phone number anywhere!! They won't even refund the stuff I didn't get. I opened a dispute with PayPal and my bank but they were denied because Tobery said I authorized the purchase. Yes, I did, when I first placed my order and thought I was getting all my stuff. I don't know what to do or what steps to take next. Can anyone help me Ana let me know how I can possibly resolve this it's over 100.00 worth of stuff!!!
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Reason of review:
Poor customer service
1 comment
Guest

April 2016. I got taken too.

I had the same experience by getting half of my order but when I email them asking about the other 80$ worth of goods will be shipped, I get no response. I've written to just cancel and refund the remaining balance and still no reply. Places like this blow it for all other sites.

Sucks cause there's no recourse that we can do and they know it.

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